ivr

Design and Implementation of VoiceXML-based IVR Management System of CRBT Service in IIP

IIP中基于VoiceXML的彩铃业务语音管理系统的设计与实现

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For example, for a Web channel, a unique URL can serve as a channel destination, but for an IVR channel, a toll-free number can be used.

例如，对于Web通道，可以使用队列URL作为通道目的地；但对于IVR通道，则可以使用免费编号。

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But in the traditional customer service center system of PBX, various applied software is constructed on the commutation system, for example function of ACD, interactive voice response-IVR etc.

但是在传统的PBX客户服务中心系统中，各种应用软件是构筑在交换系统之上的，比如ACD功能、交互式语音应答系统IVR等；

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Followed is the interaction technology such as DTMF and TTS.

随后介绍了DTMF、 TTS等 交互技术,它们决定了IVR系统 的服务质量.

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This paper focuses on the architecture of the system, telephone booking IVR ( Interactive Voice Response) processes, human workflow of complaint handling, business integration and data processing services.

本文重点研究了系统的架构、电话订购票IVR（Interactive Voice Response交互式语音应答）流程、人工坐席投诉受理工作流程、业务服务集成和数据处理。

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IVR value-added telecom business sub-process recording, you can refer to.

电信增值业务 IVR录音子流程, 可以参考一下.

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After GCP connects to users, provides IVR services by hinting users' input.

在建立通话连接之后，提示用户键入信号来进行交互式信息服务。

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RAR contains the call data record for IVR broadcast.

RAR压缩包含呼叫数据记录的语音广播.

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Design and Implementation of Interactive Voice Response ( IVR) System Based on SALT

基于SALT的交互式语音应答（IVR）系统的实现

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In a traditional call center users can know about information corresponding to products and services through technologies of IVR ( Interactive Voice Response) and CTI ( Computer-Telephone Integration).

传统呼叫中心系统通过交互式语音响应（IVR）和计算机集成电话（CTI）技术，使客户能够方便地了解相应的产品和服务。

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Methods: Demographic and radiation dose Data were collected on 444 instances in interventional radiology ( IVR) procedures.

方法：调查在苏州大学附属第一医院介入科接受IVR诊疗的444例患者，收集患者的人口统计学和辐射剂量相关数据；

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IVR service that is interactive voice response services, realizes a switchboard function, artificial customer service, and automatic voice report.

IVR业务即交互式语音应答业务，实现了总机功能、人工客服、自动语音报读等。

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Based on TAPI technique, a mini-interactive voice response ( IVR) is designed.

基于TAPI技术，设计了小型交互语音应答处理系统（IVR）。

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PIPA is driven by IVR scenarios.

琵琶是驱使这套情景.

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The pushing of duty-at-night mode and group by group IVR answering mode take very important part in improving work efficiency and service level.

张维作先生推进的夜间统一值班整合模式、IVR分组接话模式等，对提高工作人员效率及服务水平起到了关键性的作用。

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By dint of the CT and computer assistant technology, based on IVR system, this paper discusses telephone tax declaration system in the frame of E-government.

借助CT技术和计算机辅助技术，在电子政务框架下，基于IVR系统对税务电话报税系统进行了初步探讨。

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His experience includes: Oracle performance testing, OS Unix performance monitoring, automation, middleware testing, batch jobs testing, Interactive Voice Response ( IVR) testing, and data warehousing testing.

他的经验包括：Oracle性能测试、OS Unix性能监视、自动化、中间件测试、批处理作业测试、交互式语音回复（IVR）测试和数据仓库测试。

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And then the system structure of multi-connection service center platform is put forward. At last, How to realize VoIP gateway and IVR platform is described.

最后研究了多连接服务平台关键部件VoIP网关和IVR平台的设计与实现。

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This article introduce a method to integrated following functions in a single module: DTMF/ MFC Codec, 2:1 ADPCM speech Codec, IVR, recorder, telephone conference, all these could work simultaneously in 32 channels.

本文提出了一种方案，可以在一个模块上实现32路DTMF/MFC信号的接收、发送，ADPCM语音压缩解压缩、IVR、录音，电话会议。

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The design realizes IVR and Black list function.

设计实现了呼叫控制的增值服务言语传情和黑名单。

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Interactive voice response ( IVR platform) as an important tool of modern service industry, the main bearing call center of self-help business, many enterprises will put in important business running on on the platform.

IVR（互动语音响应平台）作为现代服务业的重要工具，主要承载呼叫中心的自助业务，许多企业会把公司重要业务放在这个平台上运行。

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The VoIP gateway from public telephone ( PSTN) to the IP-IVR call center;

通过增加VoIP网关程序实现从公众电话网（PSTN）到IP呼叫中心的接入与转出；

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With the development of CTI ( Computer Telephony Integration) technology and the further application of IVR ( Interactive Voice Response), call centers are enjoying sound development.

随着CTI（计算机电话集成）技术的发展，尤其是IVR（自动语音应答系统）的引入，呼叫中心得到了长足的发展。

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IVR ( interactive voice response) system is one kind of telecom added value service system.

交互式语音应答（IVR）系统是一种电信增值业务系统。

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Starting with IVR, the article sequentially introduces ISMR, TTS, ASR technique and how to realize them.

从IVR技术开始,依次分析介绍了交互式应答系统的概况 、 TTS和ASR技术以及它们在本系统中的实现.

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The kernel technique for call center includes ACD ( Automation Call Distributor), CTI ( Computer Tele communication Integration) and IVR ( Interactive Voice response).

其核心技术包括自动呼叫分配（ACD），交互式语音应答IVR，计算机电话集成CTI。

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